Shipping policy

Shipping Policy

At Clemence Paris, we strive to deliver your order as quickly and efficiently as possible. Below are the details of our shipping policy:

Processing Time
- **Order Processing:** Orders are typically processed within [1-2 business days]. Please note that orders placed on weekends or holidays will be processed on the next business day.
- **Order Confirmation:** Once your order has been placed, you will receive a confirmation email with your order details.

Shipping Rates & Delivery Times
- **Domestic Shipping:** 
  - **Standard Shipping:** [Specify carrier] – [Estimated delivery time] – [Flat rate or calculated at checkout].
  - **Expedited Shipping:** [Specify carrier] – [Estimated delivery time] – [Flat rate or calculated at checkout].
  - **Free Shipping:** Orders over [Specify amount] qualify for free standard shipping. [Specify exclusions if any].
- **International Shipping:** 
  - We ship to select countries. Shipping rates and delivery times will vary based on the destination. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through [link to the carrier’s website or your store’s tracking page].

Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address to ensure successful delivery.
- Certain products may have restrictions or may not be eligible for international shipping due to customs regulations.

Delayed or Lost Orders
- If your order is delayed beyond the estimated delivery time, please contact our customer service team at [Your Email Address] or [Your Phone Number]. We will do our best to assist you.
- In the rare event that your order is lost in transit, we will work with the carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information
- Please double-check your shipping address before submitting your order. [Your Company Name] is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you’ve entered an incorrect address, please contact us immediately.

Returns & Exchanges
- For information on how to return or exchange an item, please refer to our [Return Policy] [Link to Return Policy page].

Contact Us
- If you have any questions or concerns about your shipment, please reach out to our customer service team at Info@clemenceparis.com